RAPID RTC™, the market leading Software as a Service (SaaS) provider in Digital Lead Management, is announcing a new partnership with Volkswagen UK. The agreement will see RAPID RTC, formerly known as DMT Development Systems, provide its innovative digital lead management platform to Volkswagen’s network of more than 200 Retailers nationwide.
The move will enable Volkswagen’s Retailers to further streamline their digital lead response capabilities, with the technology guaranteeing a 100% response rate for online enquiries. To help Volkswagen’s UK Retailers get the most out of the platform, RAPID RTC provides service and guidance from its UK-based Dealer Care team.
Volkswagen UK is a key addition to RAPID RTC’s growing client portfolio, which already includes several of the world’s best recognised automotive brands. Working with more than 2,500 clients internationally, RAPID RTC now has presence across three continents.
Speaking of the new partnership, Patrick McGillycuddy, Head of Sales at Volkswagen UK, said: “It’s no secret that the automotive retail industry is seeing a wholesale shift in the customer journey, with an increasing number of customers seeking to make their enquiries via the digital showroom.
“Volkswagen has long recognised this trend and, via its award-winning Blended Retail activity, has established a compelling and highly successful online retail provision. Now, we are pleased to be working with RAPID RTC to further streamline this.”
Pontus Riska, Director of Corporate Accounts for RAPID RTC in Europe, added: “We are excited to be rolling out our platform to every Volkswagen Retailer in the country. We’re looking forward to working closely with the team at Volkswagen and helping the Brand’s Retailer network further enrich the experience of prospective customers in the digital communications space.”
For more information on the full range of services offered by RAPID RTC, visit https://rapidrtc.co.uk
For further information, please contact Jake Smith or Dan Hemming at Prova PR on 01926 776900 / Jakes@provapr.co.uk/ Danh@provapr.co.uk
