COMMENT: Will consumers trust their cars to call an ambulance?

The European Commission has announced that from April 2018, all new cars and small vans must include eCall, a device which has the ability to call the emergency services in the event of a serious incident. The new device will inform the emergency teams dispatched of details relating to the incident, including not only the location, time and direction of travel, but also the speed of impact and whether or not an airbag was deployed.