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Mobility presents commercial opportunity for commercial vehicle sector

Traditionally, the relationship between a manufacturer and its customer ends when the truck leaves the dealership. This is changing as OEMs see the value in service provision. By Josh Wickham

The trend of automakers becoming mobility providers is not limited to the passenger car industry, with several commercial vehicle (CV) manufacturers outlining similar ambitions. What these companies have in common is a belief that success in this industry will be based on an ability to build a service rather than simply building vehicles.

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