The safety, health and well-being of Hyundai employees, customers, business partners and the communities where we do business is of the utmost importance during the current coronavirus (COVID-19) global pandemic. Hyundai has established a coronavirus (COVID-19) response team at all affiliated companies to monitor the situation, minimize the risks and prepare for all potential scenarios.
The following is an update on the coronavirus (COVID-19) impact at Hyundai’s U.S. operations and the proactive and preventive measures each has taken. This information will be updated in real-time.
Hyundai Motor America
- Hyundai Hope On Wheels® (HHOW) donated $2.2 million to children’s hospitals throughout U.S. to support coronavirus (COVID-19) Drive-Thru Testing Centers
- This pandemic has created a particular threat to children with cancer, many of whom have compromised immune systems
- Coronavirus (COVID-19) drive-thru testing provides a safe and trusted way for children who present risk factors to receive the care they need
- Reinstated the Hyundai Assurance Job Loss Protection program
- Hyundai will make up to six months of payments for new owners who lose their jobs due to COVID-19 and have purchased or leased their vehicle between March 14 to April 30, 2020 through Hyundai Motor Finance
- For select new purchases through April 30 financed by Hyundai Motor Finance for well-qualified buyers, Hyundai is offering 0% APR financing and deferring payments for 120 days at the customer’s request
- Current Hyundai Motor Finance customers can defer payments up to three months if they lose their job or face a medically-related hardship before April 30, 2020
- New TV spot on the program now running in place of all previously scheduled Hyundai TV advertising
- Global extension of warranties expiring between March and June 2020 until June 30, 2020
- For U.S. Hyundai owners with a 5-year/60,000-mile new vehicle limited warranty or a 10-year/100,000-mile powertrain limited warranty that is expiring between March and June 2020, they will have the warranty coverage extended to June 30, 2020
- Offering a complimentary three month extension of Hyundai’s Blue Link® Connected Care service, which includes SOS Emergency Assistance, Enhanced Roadside Assistance and Automatic Collision Notification, for customers with accounts expiring March 20 through the end of May
- All employees are working from home
- In compliance with California Governor Gavin Newsom’s “Safer at Home” order, the Hyundai National Headquarters building in Fountain Valley, CA is closed
- Suspended all travel
- Providing all full-time employees up to 10 extra days of paid time off for those directly impacted by the coronavirus
- Offering short term vehicle leases for employees with college students who can benefit from temporary transportation while they are home during school closures
- Distributed the CDC recommendations on preventative measures to reduce the spread of respiratory viruses, including coronavirus to all employees
- Readily provided hand sanitizer and disinfecting wipes at headquarters and all of the regional offices
- Increased the cleaning frequency of high-touch areas like door knobs/handles, elevator buttons, and counter tops
- Restricting visitors at all Hyundai facilities
- Suspended training sessions at all Hyundai Training Centers
- Expanded cleaning of Hyundai press fleet vehicles and no contact vehicle delivery and pick ups
- Cancellation or postponement of company events and programs, including no audience at the global reveal of the all-new 2021 Elantra on March 17, cancellation of the 2020 Sonata Hybrid media drive program and a dealer recognition trip, among others
SOURCE: Hyundai
