New England Transit, a Thomas Built Buses dealership in Tyngsboro, Mass., is now Thomas Built’s newest Platinum Support certified dealer.
The team at New England Transit underwent rigorous training and dealership improvements in order to reduce vehicle downtime and lower vehicle life cycle costs for their customers.
“We are proud of the New England Transit team and welcome them to the Platinum Support family,” said Paul Start, market growth development manager, Thomas Built Buses. “This certification will ensure that their customers experience best-in-class service and repairs.”
Platinum Support, a collaborative effort between Thomas Built Buses, Daimler Trucks North America and its dealer network, focuses on improving the customer experience. Platinum Support dealers and their highly trained staffs provide rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability and superb customer service.
