Nissan is among the top non-luxury automotive brands in the 2024-2025 Automotive Reputation Report, securing third place with a Reputation Score of 705. This marks the sixth consecutive year Nissan has ranked among the top five brands since the inaugural report in 2019.
The annual Reputation report evaluates automotive brands and dealerships across North America using a proprietary Reputation Score, which measures sentiment, engagement and visibility on a 100 to 1,000 scale.
This year’s report analyzed feedback from 5.5 million car buyers, offering insights into the evolving sentiment of auto consumers, the influence of online reviews on car sales and the characteristics of top-performing dealerships. The report confirms that brands prioritizing reputation management experience increased customer satisfaction.
Nissan continues to prioritize delivering customer-focused initiatives that enhance the buying and ownership experience. Products and services like NISSAN ENERGY Charge Network1, SignatureFLEX, Nissan@Home and Second Delivery2 reflect the company’s commitment to meeting and exceeding consumer expectations.
- Public charging networks are provided by independent companies and are subject to their own respective policies, terms, and/or conditions, and are not within Nissan’s control. Should such independent companies terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to Nissan or its partners or agents. Nissan is not responsible for associated costs (including additional equipment or equipment replacements/upgrades, if available) or other third party changes that may be required for connectivity with a charger station. Availability of charging stations not guaranteed.
- Nissan Second Delivery is available to customers who purchase or lease a 2023 or 2024 Nissan ARIYA from a participating Nissan dealer from new dealer stock (“Eligible Vehicle”). Second Delivery is available only once per Eligible Vehicle. Other restrictions apply. Contact participating dealer for details and available Second Delivery locations. Subject to change at any time and/or termination without notice.
SOURCE: Nissan
